24Seven Sites’ Hosting is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers. For visitors, we’ve structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with 24Seven Sites’ Hosting.
A cookie is very small text file that is sent from a web server to a web browser on your PC, tablet or smartphone when you visit an online site. They have been used for over a decade and are safe. They are used to improve the performance of a website and for eCommerce sites, they can remember the status of your order. At any time you can prevent cookies from being sent to your web browser. For information how to block or delete or disable any cookies, please read your web browser’s support/help section. If you have any questions regarding cookies deployed on our website you can contact us at:
When you visit our web site, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our web site, and the pages from within our web site that you visit.
The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.
We may from time to time disclose to third parties aggregate information on our web site’s traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our web site(s) and/or other web sites. Note that our site provides links to products and services offered by other companies; the company’s web site that you link to will be able to determine that you linked from our web site.
When you sign up for 24Seven Sites’’s services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number.
While you are a 24Seven Sites’ customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
24Seven Sites’ may use customer information to provide customers with system information or information about new or upgraded products. Otherwise 24Seven Sites’ will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of 24Seven Sites’, our customers, or others, or where 24Seven Sites’ has a good faith belief that the law requires such disclosure. 24Seven Sites’ also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that 24Seven Sites’ stores or transmits for its customers. The circumstances under which 24Seven Sites’ will disclose such electronic customer communications are when:
Customers may opt out of receiving newsletters and/or notices of new or upgraded products from 24Seven Sites’ by sending a request to
firstname.lastname@example.org. In this request, customers must identify their domain name and contact information. Please note, however, that 24Seven Sites’ reserves the right to send bulletins and other important information regarding our services at our discretion.